Sustainability

Food for thought.

We want to create a positive impact on the world around us

At Excel London Hospitality, we’re catering for a greener future and are committed to achieving carbon net zero across our entire food operations by 2027. We have implemented a strategic sustainability action plan in partnership with Excel London that we’re on track to deliver our commitment.

Actions in place

Sustainability committee led by Hospitality Operations Director

Air freight ban on all fruit and vegetables outside the UK

All red meat (beef, lamb and pork) sourced from the UK, from trusted Red Tractor assured farms

Transition to non-diary alternatives

100% seasonal sourcing for all menus

Roll out of carbon impact labelling across our menus

London Living Wage guaranteed for all ELH employees

All single use plastic bowls and plates replaced with recyclable

Plastic drinking bottles removed across the venue

2024-2026 Action Plan

All poultry, dairy, fish and seafood sourced from most sustainable scheme

90% of all produce sourced from the UK

Minimum of 50% of menus plant based by 2024

Sourcing of 100% recyclable or reusable packaging

1% operational food waste by the end of 2024

Inform and educate ExceL customers on sustainable choices

Targeted removal of all single use plastics

2027 Target

ExceL London Hospitality delivers Climate Net Zero target by 2027

80% of carbon emissions decarbonised across the hospitality operations at ExceL

20% of carbon emissions neutralised through high quality, high impact carbon projects

Environmental game changers

ExceL London Hospitality is committed to achieving Climate Net Zero. We are making multiple changes to how we operate across the whole business, including reducing our food waste, banning single-use plastics and switching to plant-forward alternatives. 

  • Through culinary innovation and ingredient re-purposing we will reduce our food waste to under 1% by the end of 2024.

  • We have made a commitment to put in an air freight ban in place on all fruit and vegetables that come outside of the UK from 2022. If it comes on a plane, we won’t use it.

  • We will source all red meat (beef, pork and lamb) from the UK by the end of 2022.

  • Through our reduce, re-use and review policy, we are targeting removal of all single use plastics.

  • We will be helping our customers and consumers to make more sustainable choices using Foodsteps, our Carbon Labelling tool.

  • 25% of our menus are plant-based, vegan or vegetarian right now.

Health & wellbeing

Ensuring the health and wellbeing of everyone who steps through our doors is a vital part of the day-to-day running of ExceL London Hospitality. From our staff to our customers, we work to ensure that all those who visit our venue are well fed and feel safe. 

  • We go above and beyond to show you the allergens in our food at the point of your order and at service for your delegates and visitors.

  • Rather than being driven purely by statistics and compliance, our See Care Share programme shifts our outlook from reactive to proactive. Safety is our caring culture, not a tick box exercise.

  • We help our teams live a healthy lifestyle with sensible hours of work and better team feeding.

  • Our menus are developed to sensibly fuel you and your delegates and visitors as well as wow them with a delicious eating experience.

  • Our Wellbeing Ambassadors help promote our Levy Cares Charter across our team at ExCeL

Better for the world

For us, socially responsible policies extend beyond just ingredients and supply chains. It’s important that we give back to our local communities, support women in our industry and create amazing opportunities for our dedicated team members. 

  • We collaborate with our partners to enrich local communities through charity and employment.

  • We will increase female chefs in our business by 10% year on year and support Women in Food initiatives.

  • Free range eggs are standard across our business.

  • We bring our teams fantastic development opportunities and our goal is to have 30 apprentices in our business by the end of 2022.

A sustainable supply chain

The social responsibility and impact of social enterprises are really important to us and reflect our own values, which is why we work with so many in our supply chain. They undergo the same in-depth approval and audit process applied to every supplier; giving us and our customers comprehensive reassurance that quality standards will match the social standards of the product.   

The organisations we work with are putting people and planet first, with our food suppliers in particular championing local, seasonal produce. Our partners and suppliers work with us to continually reduce emissions and food waste across our supply chain. With their help we can forge a clear path for the creation of eco-friendly offerings across this entire sector.

More about our partners in sustainability

Menu carbon labelling

Foodsteps carbon labels on our menus and dishes ensure accurate measurement and alignment with global climate goals, based on data from thousands of peer-reviewed studies.

Food Waste

Through Olio, we now have a fully flexible, scalable way to cut out food waste, that covers everything from hot food to loose ingredients, pre-packaged sandwiches, snacks, and more.

Community Enterprise

CFE aim to alleviate food poverty as well as develop a viable and sustainable food business providing training, capacity building, and employment opportunities for East London residents.

Sustainable Coffee

Sourcing coffee direct from farmers or through established trading companies, HEJ roasts beans in-house just down the road from us and turn those little green beans into something rather special.

Sustainable Beer & Ale

By using surplus bread to replace barley, we use less land, water and energy, and avoid carbon emissions. All Toast profits go to charity that helps to fund systemic change to help fix the food eco system.

Living Wage

By paying the London Living Wage, we’re taking a stand to ensure our employees earn a wage which is enough to live on in, something we guarantee for all our staff across our operation.

Community projects

ExceL London Hospitality is proud to support a number of Newham-based charities — all of which undertake vital and inspirational work in our neighbouring community.

Community Food Enterprise

An Award-winning Social Enterprise

Community Food Enterprise Is an award winning social enterprise Food Business that is rooted in East London whose aim is to develop a viable and sustainable food business that will provide training, capacity building and employment opportunities for residents.

Bonny Downs

A Dynamic Community-led Charity

Bonny Downs has been serving the residents of the London Borough of Newham since 1998. They are a community-led charity that supports a diverse cross-section of the local community, working with people of all ages, cultures and backgrounds.

Richard House Children's Hospice

A Dedicated Children’s Hospice

Richard House Children's Hospice based in East London, provides palliative care to children with life-limiting and life-threatening conditions. Today they support more than 300 families across London.

Contact us

We can cater to all your hospitality needs and our dedicated expert team will take care of every detail. For more information about all our services and to discuss your event requirements, just complete the form below and a member of our team will be in touch shortly.